The Hailo app is free to download and you don’t pay any more until you’re delivered a Hailo taxi, at which point you’ll get charged a Hailo Fee. The meter doesn’t start running until you get in the cab and you get 5 minutes of free waiting time. The minimum fare is only $5. Of course, good service deserves recognition, which is why we have made leaving your driver a tip easy and optional. And for more information on cancelling a cab read our cancellation policy.
The Hailo Fee in Chicago is as follows. You can also find this in your app by tapping on your profile > Hailo Cities > Chicago.
Non-Peak Fee $1.50
Peak* Fee $2.75
*Peak hours ( 6-10am and 3-6pm, Mon-Fri)