The app is free to download, there are no hidden fees and Hailo doesn’t charge to come and pick you up. Plus, uniquely to Hailo, our drivers will wait five minutes for free when they arrive at the pick up location.
There is a minimum fare of £5 on all journeys, which increases to £10 at very busy times at the weekend*. This is to make it easier for Hailo passengers to get a cab when there is a high demand for cabs in general.
We also offer fixed prices to London’s airports - always cheaper than the equivalent journey using the standard meter fare and very competitive with private hire.
Of course, good service still deserves recognition, which is why we have made leaving your driver a tip easy and optional. And for more information on cancelling a cab read our Cancellation Policy.
All meter tariffs are regulated by Transport for London (TfL).
*Friday 10pm to 4am (next day) and Saturday 6pm to 4am (next day)